Our client, a top tier Management Consulting firm is seeking a Payment Systems Production Support Consultant for their top tier Financial Services end client.
Qualifications and Requirements:
- Provide L3 support of core payment processing infrastructure for leading investment bank
- Review users requests and requirements, define feasibility and qualification
- Write functional specifications based on users requirements and applications design
- Data analysis
- Define testing strategy , tests plan and execute functional tests
- Propose logical solutions and transform them into clear business and technical requirements
- Utilize query tools to confirm data quality and investigate questions
- Track, resolve and escalate issues for own projects while keeping relevant stakeholders informed
- Support production environment and address incidents logged under “Production Support”
- Provide permanent solution for all the problems logged under “Production Support”
- Perform root cause analysis for P1/P2/P3 and P4 incidents and take action based on business needs
- Follow the required policies and procedures of incident, problem and change management
- Raise/escalate any service related issues and risks to lead
- 7 to 10 Years of total experience with 4+ plus years of relevant experience in Payments : Production support and projects
- Good exposure in Payment systems including Swift, US clearing systems (FEDwire and CHIPS ).
- Knowledge and experience in Payment back office system; ideally Montran GPS (Global payment systems)
- Experience in Financial security : Sanction filtering and AML
- Should be well versed with technologies like SQL server, Oracle, Windows batch scripting, Linux
- Exposure to audits on the domain would be a real plus
- Willingness to work out of the NYC office 3 days per week